We offer proven annuity solutions that can provide financial guarantees 2 needed to maintain a desirable lifestyle in retirement. Access our FAQs, service forms and other resources below.
Access forms and resources to make common account updates online. Simply download the form you need and complete it as instructed.
Visit our Service Forms page to access additional forms for policyholders.
Timely information about industry developments and trends.
To access your policy information, click here or on the “Access Your Account” button at the top of this page. You will need a Username and Password to access your policy. If you are accessing your policy online for the first time, click on the button that says "New User Registration” and follow the prompts. You will have to enter your last name, your Social Security number, and date of birth. If you have any challenges logging in or registering for an account, please call the Service Center at 1-800-762-6212, Monday through Friday from 8:30 a.m. to 5:30 p.m. Eastern Time.
How do I access my policy online? How do I access my policy online? What is available to me when I login as a policyowner?You can view policy information, statements, and transaction history. If you have previously submitted a Telephone/Web Authorization form, you will also have the ability to change your address, request a partial withdrawal, or request a one-time variable sub account transfer.
What is available to me when I login as a policyowner? What is available to me when I login as a policyowner?
How do I change my address?You may change your address over the phone, online, or by submitting a completed Annuity Service Form.
How do I change my address? How do I change my address?Have another question? Find for your specific need on our FAQs page.
New York Life provides a broad range of retirement solutions to meet your investment objectives.
For service issues, please contact our Service Center:
Service Center
800-762-6212
Mon-Fri 8:30am to 5:30pm EST
Send an e-mail
For mailing addresses, visit our Contact page.
1. Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 5/23/22. For methodology, please see Fortune's website.
2. All guarantees are backed by the claims-paying ability of the issuer.
This material is being provided for informational purposes only, and was not prepared, and is not intended, to address the needs, circumstances and objectives of any of individual or groups of individuals. New York Life, its affiliates, employees and agents are not making a recommendation that any of your particular clients purchase any specific products, and do not provide tax or legal advice.
Annuities are long-term financial products used for retirement purposes. Annuities contain certain fees and charges and there are risks, restrictions, and limitations to consider. Variable annuities are subject to market risk including possible loss of principal. Withdrawals or surrenders may be subject to ordinary income taxes and, if made prior to age 59½, may be subject to a 10% IRS penalty. Guarantees are based on the claims-paying ability of New York Life Insurance and Annuity Corporation (NYLIAC).
Clients should consider the charges, risks, expenses, and investment objectives carefully before purchasing a variable annuity. The product and fund prospectuses contain this and other information and can be obtained from a financial professional. Clients should read the prospectuses carefully before investing or sending money.
New York Life Variable Annuities are issued by New York Life Insurance and Annuity Corporation (“NYLIAC”), a Delaware Corporation. NYLIFE Distributors LLC, Member FINRA/SIPC, is the wholesale distributor and underwriter for these products. Both NYLIAC and NYLIFE Distributors LLC are wholly-owned subsidiaries of New York Life Insurance Company, 51 Madison Avenue, New York, NY 10010. Variable annuities offered through properly licensed registered representatives of a third party registered broker dealer.
Income annuities and deferred annuities are issued by New York Life Insurance and Annuity Corporation (a Delaware Corporation), 51 Madison Avenue, New York, NY 10010.